The New Covenant Fellowship Church of McKinney, Texas

FAQS

I clicked to GIVE online and nothing happens.
When you click to GIVE online, a new browser window is opened. If you’re using a pop-up blocker, the window won’t open. Most browsers will allow you to permit pop-ups from a specific web site. In order to use the GIVE online button, you will need to allow pop-ups from www.thencfc.com.

Can I schedule recurring donations?
Yes, you can specify whether you want your contribution made once, weekly, twice per month, monthly, quarterly or yearly. You can set up as many scheduled contributions as you would like, so it is possible to give your tithe as well as any additional gifts.

What if I change banks or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at anytime including the bank routing number, account number, date, fund, frequency and amount.

Will I still receive a contribution statement?
For the current tax year, we have a NEW Contribution Statement process. Your statements for your tax returns can now be downloaded and printed at any time through the ONLINE COMMUNITY.

Click Here for detailed instructions on how to print your statement.

*Please make sure that you filling out your envelope completely with your first and last name along with your address to ensure proper credit.  You can see all contributions within 24hours of giving.

Contribution Statements for businesses and/or organizations will ONLY be mailed.

What if I don’t have Internet access?
If you don't have Internet access, contact the Business Office and your statement will be mailed to you. For more information, contact Tonja Whitfield-Long at 927-562-6232 or email .(JavaScript must be enabled to view this email address).

Is online giving secure?
We've taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for "Secure Socket Layer," a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.

I received an email stating that my contribution didn't go through. What do I do?
When transactions don't go through, it is usually because of a typo. So try it again and double check your routing and account numbers.

Who do I talk to if I have more questions?
Email our Revenue Accounting Team or call 972-562-6232. We'll be glad to answer any other questions you may have.